It is required to bring the printed e-ticket, reservation, voucher or proof of payment. This would cause loss of access to the non-event. The tickets are not transferable to the name of the representative of the group and the early booking, group price or packs, have to show the ID of each group member.

To cancel or change a reservation, you must notify by email to, at least 72 hours of the event begins. For early booking tickets, group or packs can not be canceled by being subject to a special price.

It should be in the boarding 15 minutes before the event starts to make check-in to redeem the ticket for a wristband to access the event.

The company reserves the right of admission, the right to substitute the vessel for holding the event by one of similar conditions.

Mechanical, technical or weather problems, it will have to move the event in the next 24 hours without cause for a refund, less if proof of flight or the like, where you have to return the money paid to the user is presented. The cause of bad weather to not proceed with the event will be subject to what the captain authorized, to be responsible for the safety of users on board.

The company is not responsible for fraudulent use. All tickets are validated under numbering encrypted and counterfeiting will be a crime.

The acceptance of these conditions exempt the event organizers from any liability, judicial or any other nature.