No changes or refunds are allowed.
It is required to bring the printed e-ticket, reservation, voucher or proof of payment. This would cause loss of access to the non-event. The tickets are not transferable to the name of the representative of the group and the early booking, group price or packs, have to show the ID of each group member.
It should be in the embarkation or meeting point for the bus, at least 1 hour before the start of the event for check-in to redeem the ticket for a wristband to access the event.
The company reserves the right of admission, the right to substitute the vessel for holding the event by one of similar conditions, the possibility of changing the starting point of the boat 24 hours before the start of the event, warning users by phone or email indicated at the time of purchase. Problems of bad weather, rough seas or mechanical problem, you can change the itinerary set for the event or cancel aquatic games, making them within 24 hours.
Mechanical, technical or weather problems, it will have to move the event in the next 24 hours without cause for a refund, less if proof of flight or the like, where you have to return the money paid to the user is presented. The cause of bad weather to not proceed with the event will be subject to what the captain authorized, to be responsible for the safety of users on board.
The duration of the event by boat is approximately 5 hours in both the Daytime schedule as Sunset, being able to shorten or exceed specific occasions.
The company is not responsible for the misuse and / or accidents in conducting water sports, as it is not responsible for the loss or theft of personal belongings of the users or injuries or accidents incurred in carrying out the events.
Free tickets to nightclubs or lists will be offered at the end of the event and subject to availability. In case of unavailability of the gift, it will be replaced by a similar.
The company is not responsible for fraudulent use. All tickets are validated under numbering encrypted and counterfeiting will be a crime.
The acceptance of these conditions exempt the event organizers from any liability, judicial or any other nature.